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Salesforce Interview Questionnaire Part 1

Salesforce is not just a CRM. Clearly it is the undisputed leader of the pack in the world of customer relationship management software, but thinking of it as only a system for managing leads and sales pipelines is a huge mistake. The company continually invested in many services, and, as a result, became one of the market leaders in cloud technology platforms. They were rated the world’s #1 CRM for consecutive years and if the projected growth of Salesforce is anything to go by, the need for professionals with Salesforce training is only going to exponentially increase. This is where Salesforce enters into the picture and for professionals and learners; here we are providing most Important Frequently Asked Salesforce Interview Questions. we haven't categorized these questions but it will be very useful and helpful for you to crack an interview and help you to make a career in Salesforce.

Here is some more Sample Salesforce Interview Questions and Answers with explanations are at the bottom. Here, we share a few interview questions with the help of this blog, That was the most Important Frequently Asked Salesforce Interview Questions. we haven’t categorized these questions but it will be very useful and helpful for you to crack an interview and help you to make a career in Salesforce.

Try to solve and analyze how many questions you can solve easily?


Question: What is Salesforce?
Answer: Salesforce is the world’s #1 customer relationship management (CRM) platform. It's a cloud-based, CRM application for sales, service, marketing, and more don’t require IT experts to set up or manage — simply log in and start connecting to customers in a whole new way.

Question: What is Sandbox?
Answer: A sandbox is an isolated environment on a network that mimics end-user operating environments. Sandboxes are used to safely execute suspicious code without risking harm to the host device or network. 

Question: Explain custom object in Salesforce?
Answer: Custom objects are based on standard objects and extend their functionality. Such as custom fields, relationships to other types of data, page layouts, and a custom tab

Question: What is Contact Management?
Answer: To view customer contact particulars, activity history, customer communications, and internal account discussions, etc. In short, it accomplishes all the data relating to the contact with a customer.

Question: What Is Apex In Salesforce?
Answer: Apex is a strongly typed object-oriented programming language. It allows the developer to execute flows and transaction control statements.

Question: What Is Apex Programming Language?
Answer: It is a strongly typed, object-oriented programming language that allows developers to execute flow and transaction control statements on Force platform server in conjunction with calls to the Force(dot)com API

Question: What are Governor Limits in Salesforce?
Answer: Salesforce runs on a multi-tenancy environment and in order to have the same performance to the database, it has imposed some runtime limits called governor limits. They are many types:

  • Pre transaction limits
  • Apex limits
  • Static apex limits
  • And more...

Question: Various reasons of data loss in salesforce
Answer: 

  • Accidental or malicious deletion
  • Bad code can make incorrect changes
  • Data import gone wrong
  • SOQL mistake
  • Problems with an integration

Question: What are the different types of sandboxes in Salesforce?
Answer: 

  • Developer Sandbox
  • Developer Pro Sandbox
  • Partial Copy Sandbox
  • Full Sandbox

In addition to this, a Sandbox History Tab for..displays a log of your sandbox creation and history of refreshes, including when sandbox was created and who created them, up to a list of 500 entries.

Question: Why are Visualforce pages served from a different domain?
Answer: The purpose of using the different domains is to leverage the browser security model to protect our customers and the salesforce(dot)com service from cross-site scripting and cross-site request forgery attacks.

Question: What are the different types of email templates that can be created in Salesforce?
Answer: You can create four different types of email templates:

  • Text
  • HTML with Letter Head
  • Custom HTML
  • Visual force

Question: What are the dynamic dashboards?
Answer: A Dynamic Dashboard enables multiple users to access a dashboard that was previously accessed only by a single static user. The dynamic dashboard can be used by a specific user alongside a logged-in user, and display data specific to both users accordingly.

Question: What are the Benefits of Dynamic Dashboards?
Answer: Data for every Salesforce user in the organization becomes more streamlined with the help of Dynamic Dashboards. Users are also able to access the dynamic dashboard easily and fuss-free.

Question: List out relationships in Salesforce.com?
Answer: You can establish object relationships in Salesforce. You can associate one object with another. Salesforce provides the following types of relationships that can be established among objects:

  • Master-detail relationship
  • Lookup relationship
  • Self-relationship
  • External lookup relationship
  • Indirect lookup relationship
  • Many-to-many relationship (junction object)
  • Hierarchical relationship

Question: What is a Workflow?
Answer: It can be depicted as a sequence of operations, declared as work of a person or group, an organization of staff, or one or more simple or complex mechanisms.

Question: What is the trigger?
Answer: In a database, a trigger is a set of Structured Query Language (SQL) statements that automatically "fires off" action when a specific operation, such as changing data in a table, occurs.

Differentiate Trigger and Workflow?
Answer:

Workflow Trigger
Workflow is an automated process that fired an action based on Evaluation criteria and rule criteria. A trigger is a piece of code that executes before or after a record is inserted or updated.
We can access a workflow across the object. We can access the trigger across the object and related to that objects
We cannot perform DML operation on workflow We can use 20 DML operations in one trigger
We cannot query from database We can use 20 SOQL’s from the database in one trigger

Question: List out different object relations in Salesforce?
Answer: The platform supports the following relationship types:

  • Master-Detail relationship
  • Lookup relationship
  • Many-to-Many relationship

Question: What are the different data types that a standard field record name can have?
Answer: A standard field record name can have a data type of either auto number or text field with a limit of 80 chars. For generating auto numbers, the format needs to be specified while defining the field and after that for every record that is added, the number will get auto-generated. 
For example:

  • Sr No-{1}
  • Sr No-{2}
  • Sr No-{3}

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