You thrive on data and providing key business insights based on analyzing multiple data sources. You take initiative to identify what the business should be tracking and evaluating. You are able to think through problems and make actionabl…
Rehearse the interview and test yourself before the real thing.
Answer role-based questions out loud, then read the report on how you did. Five attempts come with the course.
Unlocked on enrolFree5 AI mock interviewsEach one scored, with a written report you can actually act on.Included in the course feeA fresh 40-question assessment is written each time you start — 200 questions across the module, with the reasoning behind every answer.
Unlocked on enrolFree5 practice assessments40 questions each, 200 across the module — every answer explained.Included in the course feeEvery attempt is kept in your dashboard, so you can see which topics improved and which still need work.
Unlocked on enrolFreeYour progress, trackedEvery attempt kept, so you can see exactly what improved.Yours from day oneAbout the Salesforce for Business Analyst program.
Trusted by professionals across 30+ countries.
Certified consultants with 12+ years of real project experience.
Real-time scenarios & live project modules, not just slides.
Resume building, mock interviews & job referrals.
BISP certificate + full guidance for official exams.
Designed by real-time industry professionals around current job roles.
Overview of Cloud Computing* Cloud Computing Framework
Overview of Force.com Platform
* Build an application using Force.com declarative capabilities
* Building blocks of an application provided by the Force.com platform
Overview of Sales Cloud and Service Cloud Data Model
* Functional data model for a business application
* Types of Relationships
Getting Around the App
* Data Model and Navigation
* Help & Training
User Interface
* User interface components of an application (e.g., tabs, applications, detail pages, list views)
* Declarative vs custom Capabilities
Setting Up the Company Profile
* Configuring the UI
* Configuring Search Setting
Application Design
* Components of an application
* Model-view-controller design paradigm
Customization: Fields
* Administrating Standard Fields
* Creating New Custom Fields
* Creating Selection Fields: Picklists and Lookups
* Creating Formula Fields
* Working with Page Layouts
* Working with Record Types and Business Processes
* Maintaining data quality
Automation
* Workflow Rules
* Lead and Case Automation
* Create formulas, validation rules, and workflow rules
* Force.com Approval processes
Security and Data Access
* Managing User Profiles
* Managing Users
* Determining Object Access
* Setting Up Record Access
* Profile Vs Role
* Creating a Role Hierarchy
* Managing field-level security
Managing Data
* Import Wizards
* Data Loader
* Backing Up Data
Reports and Dashboards
* Running and Modifying Reports
* Creating New Reports with the Report Builder
* Working with Report Filters
* Summarizing with Formulas and Visual Summaries
* Printing, Exporting, and Emailing Reports
* Building Dashboards
Collaboration
* Chatter
* Email Administration and Email Templates
* Tracking Tasks and Events
Who it is for, what you need, and how it is delivered.
Fresher , or experienced, basic concept and understanding on CRM or salesforce platform
This certification training course does not presume or require any prior knowledge or prerequisites. However, basic knowledge of salesforce concepts be an added advantageous. We are recommending that students should have following: To be an administrative professional Should possess clear knowledge and grasp of salesforce concepts knowledge on SQL, HTML and JavaScript should be an added advantage
We are using an experiential delivering methodology that blends theoretical concepts with hands-on practical learning to ensure a holistic understanding of the subject or course.
Live Interactive classes with expert
Earn an industry-recognised BISP Trainings certificate when you finish the course.
Reserve your seat for the next live session.
| Session | Date | Time | Reserve |
|---|---|---|---|
| D | 25 Sep 2026 (Fri) | 09:00 | Reserve seat → |
| R | 28 Sep 2026 (Mon) | 09:00 | Reserve seat → |
Everything you need before you enroll.
Yes. You may attend a demo class before enrollment for training quality evaluation, and interact one-to-one with the trainer for any specific requirement.
Yes. We discuss it with the trainer and schedule the training at a convenient time for you.
You get the recorded session. You may also retake the whole training multiple times within a 6-month period with the same trainer.
Yes. The curriculum includes real-time scenarios and live project modules, with the trainer explaining every topic end-to-end.
Enroll securely via the payment gateway on this page using card, UPI or net-banking. EMI options are available.
Call us at +91 769-409-5404 & +1 678-701-4914, or write to support@bisptrainings.com.
Free Cloud Computing resources to explore.
Book a free 1-on-1 counselling call and get a personalised learning roadmap.