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SAP CRM

SAP CRM training course involves "Learning by Doing" using state-of-the-art infrastructure for performing hands-on exercises and real-world simulations. This extensive hands-on experience in SAP CRM training ensures that you absorb the kno…

★★★★★ 4.8  ·  Rated by learners 🎓 Certificate of completion
Duration
30 Hours
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Mode
Live + Recorded
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Level
Beginner → Pro
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Language
English / Hindi

Course overview

About the SAP CRM program.

SAP CRM training course involves "Learning by Doing" using state-of-the-art infrastructure for performing hands-on exercises and real-world simulations. This extensive hands-on experience in SAP CRM training ensures that you absorb the knowledge and skills that you will need to apply at work after your placement

Why learn with BISP

Trusted by professionals across 30+ countries.

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Industry trainers

Certified consultants with 12+ years of real project experience.

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Hands-on practice

Real-time scenarios & live project modules, not just slides.

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Placement support

Resume building, mock interviews & job referrals.

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Certification

BISP certificate + full guidance for official exams.

Course curriculum

Designed by real-time industry professionals around current job roles.

Download curriculum (PDF)
  • Introduction to SAP CRM
  • Basics and Architecture
  • SAP CRM Marketing
  • SAP CRM Web channel
  • SAP CRM Partner channel management
  • SAP Sales
  • SAP CRM Interaction centre
  • SAP CRM Service and Field applications
  • Analytics
  • Implementation and operations
  • Account Management
  • Organizational Management
  • SAP Sales
  • SAP CRM Interaction centre
  • SAP CRM Service and Field applications
  • Product master
  • Transaction processing
  • Activity management
  • Partner processing
  • Actions,CRM Pricing
  • CRM Billing
  • Introduction to CRM Middleware and data exchange
  • BW and groupware adapter
  • CRM Web client UI,Business roles
  • Navigation bar
  • Architecture,Extensibility and enhancement concept
  • Skins and Icons
  • Case Study - Session 1
  • Case Study - Session 2

Course details

Who it is for, what you need, and how it is delivered.

Who should learn SAP CRM?

Data Warehouse professionals, Data analysist, BI Consultants.CRM consultants

Prerequisites

Knowledge of CRM

Database concepts

Delivery methodology

We are using an experiential delivering methodology that blends theoretical concepts with hands-on practical learning to ensure a holistic understanding of the subject or course.

Class delivery

Live Interactive classes with expert

Frequently asked questions

Everything you need before you enroll.

Can I attend a demo session before enrollment?

Yes. You may attend a demo class before enrollment for training quality evaluation, and interact one-to-one with the trainer for any specific requirement.

Can you schedule training as per my availability?

Yes. We discuss it with the trainer and schedule the training at a convenient time for you.

What if I miss a class?

You get the recorded session. You may also retake the whole training multiple times within a 6-month period with the same trainer.

Is there live project training?

Yes. The curriculum includes real-time scenarios and live project modules, with the trainer explaining every topic end-to-end.

How can I pay for the course?

Enroll securely via the payment gateway on this page using card, UPI or net-banking. EMI options are available.

More queries?

Call us at +91 769-409-5404 & +1 678-701-4914, or write to support@bisptrainings.com.

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