BISP 

60% Complete Courses » ServiceNow Admin and Development
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1) Introduction to ServiceNow

· What is ServiceNow?

· What are its services?

· What are its benefits?

· ServiceNow Architecture

2) UI Components

· Banner

· Navigation

· User Administration

· Update Sets

· Tables & Dictionary

· Forms

· Lists

· Views

· Field Types

· Relationships

· Notifications

· System Properties

3) Client Side Scripting

· UI Policies

·Client Scripts

· G Form

4) Server Side Scripting

· Glide System

· Glide Record

· Business Rules

· UI Actions

· Data Policy

· Script Includes

· Glide Ajax

· Scheduled Jobs

5) Access Controls

6) System Import Sets

· Import Sets

· Transform Maps

· Transform Map Scripts

7) SLA’s

8) Service Catalog

· Catalog Items

· Workflow

· Record producers

· Order guides

9) Reporting & PA

· Reports

· Dashboards

· Metrics

· Database Views

· Performance Analytics Basics

10) Service Portal

11) Custom Application Development

12) Integrations

· Direct web services

· Import Set web services

· Scripted web services

· SOAP

· REST

· Inbound Emails

Course Id:
SN001 
Course Fees:
301 USD